Developing Relationships Through Social Networking
May 24, 2009 by Geoff
Filed under Social Networking
How do you reach out to potential customers through social networking? These days, more and more people work long hours and commute long distances to work. In such a scenario, they lose out on their contacts with people. No wonder, people have very few close confidants these days. They have no time for that. This crazy phenomenon has given birth to a new form of social contact. These people enroll for message boards, online forums, and other forms of internet media. These social sites help fulfill a very basic need in them, the need to connect with others.
Even in cases like serious medical problems, the first thing people do is, turn to the internet. The net not only provides them with details and information about their problem, but also gives them access to forums and message boards, where people can get support from others facing the same situation. The internet marketers must understand this need of people. They must think of developing relationships with these people. These people are real and they have real needs. Understanding those needs is the basis of social marketing.
Through social marketing, the entrepreneurs can take customer engagement to a higher level. Having a public dialogue with your consumers makes them feel good and wanted. Social marketing is not just about creating a sales pitch. It is much more than that. That is why in the long run, it is so much more rewarding. The marketers need to break through the clutter of the sales pitch and reach out to people. You are not only the brand ambassador of your product; you are also a partner with your customer.
Social marketing is like good old communication that uses a public forum. It is not just about broadcasting a message to a large audience in order to drive your sales. This kind of marketing is called ‘participatory marketing’. Understanding these concepts is very important for all marketers in developing fruitful relationships with their core customers. Achieving a right balance takes time. It takes thought and caring for your consumers. Most importantly, it takes a real ability to listen to others and respond with compassion and empathy. That is the new Law of Participation.
Connecting With Consumers
Connect with your potential consumers by creating message boards. Reach out to them. Offer advice. Create blogs and forums. Use user feedback to improve your site. Engage your readers in a frank dialogue. Ask their suggestions about some important aspects of your product and its usage. Be genuine and come across as one. Sometimes engage in a one-to-one conversation with your consumers. Don’t use an auto responder for all functions. Make your mails personal and real. Be transparent and stay relevant. Relevance to the customers needs at the time of sale pitch is critical to your business. That is real social marketing.
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Getting The Most Out Of Social Networking Sites
April 29, 2009 by Geoff
Filed under Social Networking
There are many social networking sites on the net today. Everyone has heard of at least one! Pick up the one that interests you and start interacting with people of similar tastes.
The networking scene is huge and presents a very good opportunity for you to market your business to a greater audience.There are a few points to keep in mind.
Your Profile
Putting up your profile is the first step towards interacting with other people. Many people do not like associating with anybody that does not have a picture next to their name. (As at writing this post I have not got my picture posted either! Somehow I just don’t have that Hollywood look in my photos!) By posting your picture you come across as a genuine person. People like to interact and do business with people they feel are genuine.
Building A Relationship
Social networking sites are just that - social. You need to work on your relationships and be sociable. The more information you give about yourself or your opinion on the matters discussed would make you more popular. Naturally popularity breeds exposure. Isn’t that want you want?
Contribute Sensibly
When you voice your opinion about something on social networking sites, let it be sensible and meaningful. Give proper information, in a way that it brings out the expert in you for that subject. This will give you credibility. People will begin to respect you and will not hesitate in doing business with you.
Choosing Social Networking Sites
So which ones do you choose? If you want yourself to be seen, then choose the most popular ones like Twitter, Digg, StumbleUpon etc. You can search the engines for popular networking sites, the sites that result on the first page will be the most popular ones.
The more popular social networking sites will offer you security regarding your personal information and allow you to choose your contacts. It will profit your business if you know how to optimize your resources. Beware of one thing - don’t waste time ‘playing.’ If your goal is to use it as a business tool, then do your business in the time you have allocated and leave. Don’t get in to the habit of socializing all day - especially if there is work to do.
Social Networks



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